The list of best practices below shall be adapted to the creditor’s business, ideally in the form of internal procedures subject to periodical review.
Credit control
- “know your client” checks at the outset of the commercial relationship and on a regular basis and/or prior to accepting unusually significant orders;
- set a threshold of trade debt and hold on the provision of services or goods when the threshold is met subject to payment of outstanding debts: this can avoid the trade debt becoming too large and increase the client’s risk;
- escalate matters internally quickly internally when a trade debt is overdue by having the finance or legal department sending a formal letter.
Documentation
Keep records of emails and all documents regarding each order: from the final and agreed version of the purchase order to the evidence of delivery, including invoices issued and payments made.
Factoring
Factoring is a type of finance in which a business would sell its accounts receivable (invoices) to a third party to meet its short-term liquidity needs. Under the transaction between both parties, the factor would pay the amount due on the invoices minus its commission or fees.
Factoring is expensive in Hong Kong and only available subject to minimum invoice amounts and for the larger clients ‘accounts.
Trade credit insurance
According to the Association of British Insurers, trade credit insurance protects the insured from non-payment of account receivables in the event a customer cannot pay. Credit insurance is available in Hong Kong, both from private companies (Allianz, Coface, Marsh etc.) as well as The Hong Kong Export Credit Insurance Corporation Ordinance which is a semi-governmental body.
Retention of title clause
A retention of title clause provides the goods belong to the seller until the seller has received full payment for the goods supplied. The clause should be stated clearly in standard terms of sale and commercial documents, especially the invoice – in a visible manner.
All monies clause
An all-monies clause reserves the seller’s ownership of the goods supplied until the buyer has paid all sums due to the seller (and not only the price for the goods).
Cash on delivery payment terms
Cash on delivery payment terms are effective but cause an administrative burden as it requires a lot of trustworthy manpower to collect the cash for each delivery and will be difficult when there is a voluminous amount of orders. It may also reduce the competitiveness of the seller’s business if other competitors are more flexible on payment terms.